Important Notices

  • Doors will open 10 minutes prior to the game
  • Please try to arrive at least 5 minutes before the game
  • Please be aware the players who arrive after the event starts may not be allowed entry to ensure quality game experience to others
  • Is this a movie?
    It is a live action experience in which you will be a part of the story!
  • Can I enjoy the game even if I don’t know about “The Mummy”?
    Of course! No specific movie knowledge is required to play.
  • What if we don’t have 10 people?
    It is not necessary to book with 10 guests. In the event you would like the game to be exclusive to your group, please purchase a private group ticket. Please note if your group is less than 10 guests or you did not purchase a private game, there may be other folks joining you on this mission.
  • How early should I arrive?
    The doors will open around 10 minutes before the game. We ask that you please arrive at least 5 minutes prior to your time slot.
    **Please be aware the players who arrive after the event starts may not be allowed entry to ensure quality game experience to others.
  • How long is the event?
    The event will last around 90 minutes, included the introduction and solution walk through.
  • Is it scary like a Haunted House?
    As this Real Escape Game will be based on the movie “The Mummy,” the inside is designed and themed as if you are within the movie. Please be aware that there will be blackouts and sudden big sounds as a part of the game.
  • Do you validate parking? Do you have a place for our belongings?
    Yes we provide validation for Hollywood & Highland parking. We have a place for your belongings to be securely stored only for the duration of your game.
  • Can I participate in a wheelchair?
    It is possible, but there may be parts where the room may be a bit too small to enter or obstacles including a few steps. Please let us know prior to your event so that we can accommodate as best as possible.
  • Is there an age requirement?
    Children under the age of 13 must be accompanied by an adult, and children under the age of 18 must have a children's waiver filled out. Our puzzles can be challenging and therefore, we recommend players to be 13 and up. We do, however, welcome younger players who love solving puzzles and are up for the challenge!
  • Can we take photos during the game?
    You will be allowed to use your camera during the game to capture clues, BUT please do not upload any spoilers to the internet or social media or tell other people the answers. There will also be photo opportunities after the event in the post-game lounge.
  • Can I participate multiple times?
    There is a solution walkthrough after the game, so unfortunately this is a once in a lifetime experience.
  • Do you do refunds or transfer of tickets?
    All ticket sales are final. Tickets may not be refunded or exchanged.
  • Is there any possibility of games being cancelled?
    In cases of natural disasters, there is a possibility that we may have to cancel the game. We will reach out to you through the email you’ve provided if this is the case.
  • Can we post answers to our blogs, twitter, or facebook?
    We ask that you refrain from posting any solutions anywhere so that you do not spoil it for other players.
  • Do we get anything if we escape?
    You get the honor of bragging rights! You escaped!
  • What happens if we don’t escape?
    No worries - we will still allow you to leave after the solution walkthrough!
  • Can we eat or drink during the game?
    Unfortunately we do not allow food or drinks inside the room.
  • Are animals allowed in the venue?
    Only service animals are allowed during this event.